NCC Emerges Among Top Three Federal Agencies in 2026 Public Service Reform Assessment
Oru Leonard
The Nigerian Communications Commission (NCC) has emerged as one of the top three best-performing Ministries, Departments and Agencies (MDAs) in the Federal Government’s 2026 Public Service Reforms Performance Assessment, reinforcing its reputation as a leading institution in transparency, accountability and service delivery.
The assessment, conducted by the Bureau of Public Service Reforms (BPSR), ranked the NCC third nationwide after evaluating MDAs on key performance indicators, including the Self-Assessment Tool (SAT), Freedom of Information (FOI) compliance, Fiscal Transparency and Integrity Index, and official website performance. The Nigerian Investment Promotion Commission (NIPC) and the Nigerian Export Promotion Council (NEPC) secured first and second positions, respectively.
The annual assessment recognises public institutions that have demonstrated exceptional commitment to implementing reforms and improving service delivery across government.
Receiving the award on behalf of the Executive Vice Chairman and Chief Executive Officer of the NCC, Dr. Aminu Maida, the Executive Commissioner, Technical Services, Engr. Abraham Oshadami, described the recognition as an endorsement of the Commission’s ongoing reform agenda.
He thanked the Bureau for sustaining the annual assessment initiative, noting that the award would further encourage the Commission to deepen reforms that promote efficiency, accountability and transparency in Nigeria’s telecommunications sector.
According to Oshadami, the recognition also reflects the Commission’s sustained efforts to improve service quality and consumer protection, assuring telecom subscribers that the NCC would continue to strengthen regulatory oversight and deploy innovative measures to enhance customer experience nationwide.
Over the past two years, the Commission has introduced several reforms aimed at increasing transparency in the sector. These include the National Coverage Map, which provides near real-time information on network availability and performance, and the publication of Quarterly Network Performance Reports to keep consumers informed about service quality.
The NCC has also directed Mobile Network Operators to simplify the presentation of their tariffs for better consumer understanding, while enforcing updated Corporate Governance Guidelines to strengthen accountability and operational efficiency across the industry.
In addition, the Commission has prioritised the proactive publication of industry data to improve public access to information and reinforce transparency in telecommunications regulation.
Speaking at the event, Director-General of the Bureau of Public Service Reforms, Mr. Dasuki Arabi, commended participating MDAs for embracing transparency, accountability and open governance, describing the annual assessment as a platform for promoting excellence in public service.
The event, held to commemorate the United Nations Public Service Day, also featured awards recognising outstanding public servants across the federal, state and local government levels, including the Head of the Civil Service of the Federation, Mrs. Didi Walson-Jack, and the Senior Special Assistant to the President on Sustainable Development Goals, Mrs. Adejoke Adefulire.
The latest recognition builds on the NCC’s strong performance in previous assessments, having been ranked the second-best-performing Federal Government agency in the 2025 BPSR website performance evaluation.
Cover Photo Caption, L-R: Engr. Abraham Oshadami, Executive Commissioner, Technical Services, Nigerian Communications Commission (NCC); Dr. Abubakar Ibrahim Kana, Permanent Secretary, General Services Office, Office of the Secretary General to the Government of the Federation during the Nigerian Public Service Award and Gala Night where NCC recieved the award for 3rd Best Performing MDA at Nicon Luxury Hotel, Abuja on the 23rd June, 2026.
