FAAN Launches “Operation AirClean” to Tackle Touting and Harassment at Airports
Oru Leonard
In a bid to eliminate touting and harassment of passengers at airport screening points, the Managing Director/Chief Executive of the Federal Airports Authority of Nigeria (FAAN), Mrs. Olubunmi Kuku, has launched “Operation AirClean” at the Murtala Muhammed Airport (MMA) in Lagos.
The initiative, which has the full backing of the Honourable Minister of Aviation and Aerospace Development, Mr. Festus Keyamo, SAN, aims to improve collaboration among agencies, streamline passenger search processes, and enhance the overall travel experience.
Mrs. Kuku emphasized the urgency to clean up airport terminals and eliminate unpatriotic practices among officers, making it clear that it is no longer business as usual. She ordered the immediate dismantling of search tables at screening points and mandated the use of technology to reduce manual searches and improve interactions with passengers.
The FAAN MD/CE also announced plans to deploy mystery shoppers equipped with body cameras to assess the performance of officials at both arrival and departure security and screening areas.
The meeting, which included representatives from various security agencies, was highly participatory, with concrete solutions proposed for improving services and eliminating touting and soliciting. The heads of the security agencies committed to heightened oversight of their officers, ensuring accountability on duty.
Mrs. Kuku reaffirmed that FAAN directors would actively engage in monitoring efforts, and existing task forces were directed to intensify their activities. Any officer found guilty of misconduct must be reported to their agency head without delay.
(FAAN Media)
